Privacy Policy

Privacy Policy

SURGEON GENERAL'S WARNINGS:

Smoking Causes Lung Cancer, Heart Disease, Emphysema, and may Complicate

Pregnancy. Quitting Smoking Now Greatly Reduces Serious Risks to Your Health.

Smoking By Pregnant Women May Result in Fetal Injury, Premature Birth, And Low

Birth Weight. Cigarette Smoke Contains Carbon Monoxide.

Terms of use

- By placing an order on Cigarela.com you enter a purchase contract and agree to

the terms & conditions;

- Cigarettes sold at Cigarela.com are for personal use only and not for resale their

reselling may be a criminal offense;

- You must be at least 18 years of age or older to order tobacco products

from Cigarela.com . By accepting these terms & conditions you are indicating you

are of legal age to purchase cigarettes. To misrepresent your age is a felony

charge. Those found falsifying their age will be prosecuted by the law.

Product's quality

Cigarettes sold at Cigarela.com correspond to European specification and quality,

unless otherwise stated. 1 carton contains 200 cigarettes.

In the unlikely event that your goods are not received in good time, please email

us at Cigpod@gmail.com quoting your order number. If you are not able to quote

the order number, please provide your name, the delivery address and the

approximate date of your order. We will attempt to track the order but should we

be unable to do this, we will replace the goods free of charge.

Delivery Time

The average delivery time Worldwide is 2 - 3 weeks. In some rare occurrences

your packages may be delayed in the process of shipping, please let us know so

we can attempt to track your packages. If you do not receive your packages within

30 days, these packages are declared lost or stolen and we will guarantee to

resend you the packages or to fully refund you the money for your order.

Shipping info

All orders are approved within 24 hours once your credit card has been validated,

excluding weekends and holidays and are shipped within 7-14 days. In the event

that your order is split up into two or more parcels, the parcels are shipped at a

rate of one a day. Since these parcels are shipped on different days, there is a

chance that their arrival could be a few days apart. In order to avoid fraud and to

protect our valuable customers we ship via Registered Priority Airmail only.

Order Cancellation

In case of need to cancel an order, you are able to do that within 12 hours after

payment completion. You must send an email to Cigpod@gmail.com requiring

your order cancellation & containing order #, your name, shipping address.

Otherwise your order will be fulfilled & charged respectively.

Payments on Cigarela.com

Please note that our payment processing company is located in Europe and that is

why, some of your banks charge an additional amount for the transaction -

FOREIGN TRANSACTION FEE. You can contact your bank for more details in order

to find out which namely or an approximate amount you will be charged

additionally to the total payment indicated on our website.

Non-disclosure

All personal information in the Best Buy Cigarettes web site will be treated

according to European legislation. The data of customers Cigarela.com web site,

cannot be disclosed even upon an official request submitted by the authorities of

foreign countries.

Return policy

We want you to be totally satisfied with anything you order from us. Inspect your

purchase immediately upon receipt. If you are not satisfied with the condition of

the products, or the products are faulty or incorrect, let us know and we will give

you return instructions. Then, return the unused merchandise within 10 days of

receipt and we will exchange the merchandise or refund your credit card. The

Customer will be responsible for arranging return transportation, and postage

costs thus incurred will be on Customer's account without subsequent

reimbursement. Cigarela.com can not be held responsible for variations in the

quality of the products caused by or owing to the acts and or omissions of the

manufacturer or manufacturing process.

Claims & Refund

-If you have not received your order within 30 days, it's declared as lost or stolen.

Please, send an email to Cigpod@gmail.com containing order #, your name,

shipping address. Your claim must be approved by official post authority during 10

working days upon our requirement. When approval is completed you are

guaranteed to receive your order according to the terms of delivery time. -In the

unlikely event that a faulty or incorrect order is received by the Customer, the

Company will replace it immediately following our subsequent receipt of those

goods. If this is impossible, we will make a full refund of the purchase price Such

Goods must be returned to us within 10 days of represented receipt. The

Customer will be responsible for arranging return transportation, and postage

costs thus incurred will be on Customer's account without subsequent

reimbursement. Should your goods be seized by Customs and Excise, we are

unable to refund any money until the appeals procedures have been undertaken

and confirmation of the outcome has been received within seven days of its

conclusion in writing to the Company. In the unlikely event that goods are not

subsequently returned to you by the Customs and Excise, and having complied

with the Company's Terms and Conditions, we will replace your order FREE OF

CHARGE.

International Duty Laws

It is your responsibility to determine whether Internet purchases of cigarettes in

your area are prohibited under local laws. In the event that you are charged duty

upon receiving your parcel you have a choice to pay the duty or refuse the

package, in which case the package will be returned to us and you will receive a

refund for the order.

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Takesmoke LP, legal address: 4 queen street, Edinburgh,Scotland,U.K.